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Fees Explained: How Pricing Works on Jetron Ticket

How fees and commissions work on Jetron Ticket, with worked examples and full transparency for both organizers and attendees.

Written by Tosin

Clear pricing matters. Whether you're an organizer setting ticket prices or an attendee finalizing a purchase, you should know exactly where every Naira, Cedi, or Rand is going. Here is the full breakdown.


The Jetron Ticket Commission

Our commission is simple and adjusts to the market where tickets are sold:

  • Nigeria: 5% + ₦100

  • Ghana: 5% + GH₵5

  • South Africa: 5% + R5

One rate per country, with no hidden tiers or add-ons. For larger-scale events, commission terms can be tailored to fit the production. Get in touch at [email protected] to discuss custom pricing.

Hosts Decide Who Pays

Organizers choose how the commission is handled on each event.

  • Absorb it. The advertised ticket price stays clean, and the commission comes out of your share of the sale.

  • Pass it on. The commission is added at checkout, and the full ticket value lands in your account.

Hosts running smaller, more intimate events often choose to absorb the fee. Larger promoters working with tighter margins typically pass it through. Both are valid, and the setting can be changed per event.

Payment Processing Fees

Alongside the Jetron commission, a separate payment processing fee is added at checkout. This fee goes directly to the payment providers, not to Jetron, and covers the infrastructure that keeps transactions safe:

  • Secure card and bank processing

  • Transaction verification

  • Fraud protection

  • Banking infrastructure

These fees are passed through at cost. Jetron Ticket keeps none of this fee.

A Worked Example

Here is how three different ticket prices break down in Nigeria, assuming the host passes fees to attendees:

Ticket price

Jetron commission (5% + ₦100)

Payment processing

Attendee pays

Organizer receives

₦6,000

₦400

₦198.99

₦6,598.99

₦6,000

₦10,000

₦600

₦262.95

₦10,862.95

₦10,000

₦35,000

₦1,850

₦662.70

₦37,512.70

₦35,000

In every case, the organizer keeps the full face value of the ticket. Jetron earns its commission. The payment provider earns its processing fee. Nothing is hidden in between.

What the Commission Funds

The commission supports the infrastructure that makes selling tickets on Jetron reliable at scale:

  • Secure ticket delivery, with instant resend when needed

  • Queue systems built for high-demand on-sales

  • Fraud prevention and bot mitigation

  • FairPass verification for resale and entry

  • Real-time analytics and reporting dashboards

  • Reliable performance across Nigeria, Ghana, and South Africa

The result is a platform that keeps the queues fair, the tickets verified, and the data flowing, so organizers can focus on delivering excellent events.

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