High-demand ticket sales attract more than just real fans. They draw automated bots, throwaway accounts, and resellers running scripts to clear inventory the moment it goes live. The result is an uneven playing field, where genuine attendees often lose out to systems built to game the queue.
FairPass is Jetron's answer to that problem. It is a verification layer that confirms a buyer is a real person before they reach checkout, so high-demand sales stay fair for the people actually trying to attend.
How FairPass Works
Before completing a purchase, some users will be asked to verify their email address. The step is quick, and it serves a single purpose: confirming the account belongs to a real attendee rather than a bot, a disposable email, or a suspicious automated session.
Not every user is asked to verify every time. The system recognises trusted emails based on factors like prior purchase history and overall account behaviour on the platform. Loyal, frequent buyers move through faster. New or higher-risk sessions get the extra check.
What FairPass Prevents
Adding verification before checkout shifts the balance back toward real fans. It helps:
Block bot-driven purchases
Limit fake and disposable account abuse
Protect organisers from fraudulent transactions
Improve checkout reliability during peak demand
Create a fairer purchasing experience overall
Working Alongside the Queue
FairPass is most effective when paired with Jetron's virtual queue. The queue manages traffic. FairPass manages identity. Together, they reduce suspicious activity, keep checkout stable under load, and give organisers confidence that the people walking away with tickets are the people who were actually trying to buy them.
Built for Real Fans
FairPass is part of Jetron's broader commitment to protecting both sides of a ticket sale. Organisers get cleaner sales data and fewer fraudulent transactions. Attendees get a faster, fairer route to the tickets they came for.
How to Enable
FairPass is available on request for organisers running high-demand sales. To enable verification for your next event, contact our team at [email protected] and we will get it configured ahead of your on-sale.